Website regulations:

1. General
Welcome to the Shlomo’s Animal Farm website (hereinafter: "the Animal Farm").
The website offers the sale of tickets for visits to the Animal Farm, family memberships, and the purchase of pets such as snakes, spiders, and more.
Any reference in these Terms and Conditions to the masculine gender is for convenience only; these Terms and Conditions apply equally to all genders.
Use of the website and any purchases made through it are subject to the terms and policies detailed herein, which constitute a binding contract between the customer and the website.
By making a purchase on the website, the customer confirms that they have read and agreed to the provisions of these Terms and Conditions.
Purchases on the website may be made exclusively via credit card; the transaction will be processed only upon approval by the credit card issuer.
All prices listed on the website include VAT.
Shlomo’s Animal Farm reserves the right to cease the sale of tickets, memberships, animals, etc., at any time, and to revoke the right to make purchases on this website at its sole discretion.
Without derogating from the foregoing, the Animal Farm reserves the right to prevent a customer from purchasing products on the website in any of the following cases:
If the customer has provided incorrect identification or payment details.
If the customer has committed an act or omission that harms, or is likely to harm, the Animal Farm or any third party. ...if their credit card has been blocked or its use restricted in any way.

2. Intellectual Property
All intellectual property rights on this website are the exclusive property of the Animal Farm ("Havat HaChayot").
Copying, reproducing, distributing, publishing, or otherwise using any information from this website is prohibited, unless prior written consent has been obtained from the Farm.

3. Purchase of Tickets and Subscriptions

Tickets are purchased online, and their validity is subject to the details specified at the time of purchase.

A family subscription is valid for the period specified at the time of purchase. The subscription is personal and non-transferable.

Ticket cancellations are permitted in accordance with the cancellation policy detailed in the Consumer Protection Law.

In the event that an event is cancelled by the Farm, the customer will be offered the choice of an alternative date or a full refund.

4. Purchase of Pets

Pets are sold exclusively to adult customers (over the age of 18).

Responsibility for the animal's welfare following the purchase lies with the customer.

Images of animals on the website are for illustrative purposes only; there may be differences between the animals as they appear in the website images and the actual animal provided.

All animals are provided with a health certificate and instructions for proper care. Animals cannot be returned or exchanged after purchase.
If a purchase is made but the requested animal is out of stock for any reason, the transaction will be cancelled, and the customer will not be charged.

​

5. Delivery and Self-Pickup

Tickets are sent via email immediately upon completion of the order.

Pets may be collected from the farm, strictly by prior arrangement.

In certain cases, pet delivery may be available, subject to the terms and costs specified on the website.
In the event that an animal is delivered, the Farm shall not be held liable for any delay in delivery, failure to deliver, or other delivery-related issues resulting from *force majeure* or events beyond its control—including, but not limited to, failures on the part of the third-party delivery service.

​

6. Privacy Policy

The Farm reserves the right to use the information provided in an order for marketing or other purposes. By entering into the transaction, the customer consents to such use.
Notwithstanding the above, the Farm undertakes to protect customer privacy and will not share personal information with third parties without authorization.
The Farm employs rigorous precautionary measures to ensure the confidentiality of all information. In circumstances beyond the Company’s control and/or arising from *force majeure*, the Company shall not be held liable for any damage of any kind—whether direct or indirect—incurred by the customer, should such information be lost and/or subjected to unauthorized use.

​

7. Liability and Customer Service

Shlomo’s Animal Farm is not liable for any damage resulting from the improper use of products or from the behavior of an animal following its handover.

Should you have any questions or encounter any issues, please contact our customer service team using the contact details provided on the website.

​

8. Changes to Website Policy

We reserve the right to update these policy terms from time to time, without prior notice.

Continued use of the website following a policy update constitutes your agreement to the updated terms.

For further inquiries, please reach out to us via the "Contact Us" page on the website.

​

9. Governing Law and Jurisdiction
The interpretation and enforcement of these Terms, as well as any actions or disputes arising therefrom, shall be governed exclusively by Israeli law. Jurisdiction shall lie solely with the competent court within the Jerusalem District.